Practical info

HOW TO REACH VILLA ARCONATI, MILANO

E-VAI CAR SHARING

This year, E-VAI car sharing, Terraforma’s mobility partner since 2019, will provide its electric cars allowing the audience to move freely in the areas around Villa Arconati, and to reach the city of Milan and its airports with ease and dedicated parking spots. From 27th of June to 20th of July, the partecipants of Terraforma will be entitled to get a promotional discount on E-VAI rentals by entering the code TERRAFORMA22. For more info and registration HERE.

BIKE

  1. While on Viale Certosa keep right then take Viale Carlo Espinasse
  2. At the circle, the second exit and keep on Viale Carlo Espinasse
  3. After a circle, svolta alla seconda traversa a DX ed imbocca Via Filippo Palizzi
  4. At the circle, take the third exit and keep on Via Filippo Palizzi
  5. Straight on Via Antonio Mambretti
  6. Straight on Largo Umberto Boccioni
  7. Straight on Via Giovanni Battista Grassi
  8. Straight on Via Milano/SP233 until the crossroads CASTELLAZZO/VILLA ARCONATI, then turn right
  9. Turn right to CASTELLAZZO
  10. You’re here!

TRAIN

FNM Railways / Trenord
Stop at Bollate Nord Station.
(1km walk to reach Villa Arconati).

Trenord Website

SHUTTLE

01 – Shuttles from Bollate Nord – the closest train station to the festival – to Villa Arconati and back (for free).
Shuttles can’t be pre-booked, seats are limited and rides run continuously during the time frames indicated.

Timings:

Friday 1st and Saturday 2nd of July from Bollate Nord to Villa Arconati and back from 3.30 pm to 11.30 pm

Sunday 3rd of July from Bollate Nord to Villa Arconati and back from 11 am to 1 pm and from 5 pm to 11  pm

Monday 4th of July from Bollate Nord to Villa Arconati and back from 10 am to 12 pm.

02 – Night shuttles from Villa Arconati to Milano Cadorna.

Timings:

Friday 1st and Saturday 2nd of July from Villa Arconati to Milano Cadorna (book ticket here) at 5 am (limited capacity).

CAR

A8 highway, exit Fiera Milano
(Autostrada dei Laghi towards Varese/Como/Chiasso/Svizzera).
Itinerary Map

  1. Take A8 highway (Autostrada dei laghi) towards Varese/Como/Chiasso/
    Svizzera, drive for 1,8 km
  2. Take the exit: FIERA MILANO
  3. Keep right, then follow BOLLATE/VARESINA/MONZA/MILANO direction, then enter SS33 road for a short part
  4. At the circle take the exit NOVATE MILANESE/PADERNO DUGNANO
  5. At the fork turn left and take Via Milano/SP233
  6. Go forward until you reach the crossroads CASTELLAZZO/VILLA ARCONATI, then turn right
  7. Turn right to CASTELLAZZO
  8. 08 – You’re here!

Alternative itinerary
(Viale Certosa, Via Milano)
Itinerary Map

  1. While on Viale Certosa keep the right then take Viale Carlo Espinasse
  2. At the circle, take the second exit and keep on Viale Carlo Espinasse
  3. After a circle turn right at the second cross street, then take Via Filippo Palizzi
  4. 04 – At the circle, take the third exit and keep on Via Filippo Palizzi
  5. Straight on Via Antonio Mambretti
  6. Straight on Largo Umberto Boccioni
  7. Straight on Via Giovanni Battista Grassi
  8. Straight on Via Milano/SP233 until the crossroads CASTELLAZZO/VILLA ARCONATI, then turn right
  9. Turn right to CASTELLAZZO
  10. You’re here!

CAMPING RULES

1— CAMPING PASS
Camping spots and campers’ attendance are limited by law restrictions. Each camper must have his/her OWN camping pass, which is only linked to a 3 DAYS festival pass. Attendee with a single day ticket will not be allowed to enter the campsite. There is a limited capacity for the camping, once the camping is sold out no extra campers will be allowed.

2 — IMPORTANT NOTICE
An email will be sent before the festival with the confirmation of your pruchase and a form that will allow you check in faster on site. Please provide us also a scan of your ID with all the names of the people that you will be sharing your tent with. If you bought the ticket from someone else who isn’t coming anymore, please ask him to warn us by sending an email to: camping@terraformafestival.com.

3 — ENTRANCE POLICY
If you already checked-in (emails will be sent some weeks before the festival), you will only need to present your ticket and a valid ID at the entrance of the camping, at the information desk. For those who haven’t checked-in yet, you will need to register at the information desk of the camping with a valid ID and to fill in the indemnity form. Campers will then receive a wristband, which mustn’t be removed from the wrist or tampered during your entire stay at Terraforma Festival. All camping attendees are liable to search upon entry.

4 — CHECK IN
Timing: From 2 pm on Friday TBA

5 — CHECK OUT
Check out from the camping will have to happen within Monday at 10AM.

6 — CARS AND SCOOTERS
No cars, camping vans and motorized scooters are allowed in the camping area.

7 — LAKE
Swimming and diving into the lake is strictly forbidden. It’s an artificial lake with shallow water. The river could contain traces of polluting residues.

8 — SHOWERS
Due to the limited availability of running water, there will be a daily timetable for the use of the showers.

9 — AGE RESTRICTIONS
All under 18’s must be accompanied by a parent or legal guardian.

10 — ANIMALS
Animals are not allowed in the camping area.

11 — THINGS YOU CANNOT BRING
Glass bottles and containers, weapons, fireworks, illegal substances, electrical systems or tools with high energy consumption. Moreover, alcohol is not allowed in the camping area; the organizers have the right to deny the entry and/or to confiscate liquors.

12 — SOAP
Only eco soap is allowed in the area. No other cleansers are allowed, therefore we highly recommend to bring some with you. We will provide bio soap at the camping entrance.

13 — FIRE SAFETY
For reasons of fire safety, we ask campers not to bring wooden furniture or similar inflammable components such as candles, oil lamps and generators to the camping area. All use of open fire at the camping area is prohibited. The area is provided with fire extinguishers to be used by the staff in case of emergency.

14 — LOST PROPERTY AND INJURY
The organizers do not bear any responsibility for stolen or lost goods, neither they do bear responsibility for any injury or medical issue suffered onsite.

15 — LITTER
We ask everybody to respect the place and to help us by keeping the camping area clean, as basic meaning of a Terraforma stay. Please use refuse and recycling bins as well as provided chemical disposal points.

Download the pdf HERE.

16 – CHECK IN
Check-in form will be available few months prior to the festival.

VOLUNTEERING, PAYMENTS, LOST AND FOUND...

BRACELETS REFUNDS 2022

Refund service available from July 11th at 12 pm to July 22nd at 12 pm. Minimum of 5€ and service costa 0,61€.

Support and assistance at info@foodja.it.

REFUNDS FAQ

1. How does the refund procedure work?

The procedure involves retrieving your bracelet data via your phone number or email, or by retrieving your ID via the app here after which we will send you a communication with the data at our disposal to complete the procedure until the bank transfer is sent.

2. How long does it take to receive my refund?

The refund time depends on the date you made the request and whether your data is correct or not. We will do our best to shorten the waiting time. If the information entered is correct and matches our data, the timeframe will be 3 working days.

3. I have a higher credit balance than €5.00 but have been notified that I have less.

Please wait for a communication from us by e-mail (please check your spam folder), if you do not receive it by 01 August 2022, please write to info@foodja.it

4. I have pre-loaded the bracelet but have never used my credit, how do I proceed?

Write an email to info@terraformafestival.com and we will refund you via paypal.

5. I did not provide my phone number or email when recharging, how do I recognise my bracelet?

Follow the procedure found here.

6. I have entered the wrong IBAN in the refund request, how can I edit it?

Do not worry, you will receive an email asking you to confirm the refund amount and to write your correct IBAN again.

7. I have never received any communication and would like to proceed with a refund request, what can I do?

You will receive a communication by e-mail by 01 August 2022 (Check SPAM).
In case you do not receive any communication by 01 August 2022 please write to info@foodja.it

8. If I have a credit of 5€, can I request a refund?

Yes, only for credits of less than €5 you cannot request a refund.

9. What is the IBAN? I don’t have an IBAN, what can I enter?

IBAN stands for International Bank Account Number and is an internationally accepted numbering system that identifies individual bank accounts worldwide. If you have a current account, you have an IBAN, we suggest you to ask to your Bank for more info. If you do not have an IBAN, you can provide us with an IBAN of a friend or relative, otherwise we cannot provide a refund.

VOLUNTEERING
As every year there is the chance to volunteer at the festival.
The volunteer call is now closed.

PAYMENTS
At Terraforma you will be able to pay CASHLESS.

ANIMALS
Animals are not allowed at the festival nor the camping area.

THINGS YOU CANNOT BRING
Glass bottles and containers, weapons, fireworks, illegal substances, electrical
systems or tools with high energy consumption.
Moreover, alcohol is not allowed in the camping area; the organisers reserve to
deny the entry and/or to confiscate liquors.

LOST PROPERTY AND INJURY
The organisers do not bear any responsibility for stolen or lost goods, neither
they do bear responsibility for any injury or medical issue suffered onsite.
If you lost something, contact info@terraformafestival.com, we’ll come back to
you after the festival if it has been found.

FOOD
Food stalls will be available on site in a dedicated area. There will also be a
breakfast corner at the camping.